Privacy Policy:
At Brain Foods, we value and prioritize the privacy of our customers. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit and make purchases from our online store that offers vegan food products. By accessing our website and using our services, you agree to the terms and conditions of this Privacy Policy.
How We Use Your Information:
Order Fulfillment: We use your personal information to process and fulfill your orders, including verifying payment details, arranging shipping, and providing customer support.
Communication: We may use your contact information to send you order confirmations, shipping updates, and other transaction-related communications. We may also send you promotional emails or newsletters if you have opted to receive them. You can opt out of marketing communications at any time.
Improving Our Services: We analyze website usage data to improve our website functionality, enhance your shopping experience, and tailor our offerings to better suit your preferences.
Legal Obligations: In certain circumstances, we may be required to disclose your personal information to comply with applicable laws, regulations, or legal processes.
Third-Party Disclosure:
We do not sell, trade, or transfer your personal information to third parties for marketing purposes. However, we may share your information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering orders. These partners are obligated to maintain the confidentiality and security of your information.
We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en.You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
We use Squarespace to power our online store. You can read more about how Squarespace uses your Personal Information here: https://squarespace.com/privacy
Your Rights:
You have the right to access, update, and correct your personal information. You may also request the deletion of your information from our records, subject to legal limitations. To exercise these rights or for any privacy-related concerns, please contact us using the information provided below.
Contact Us:
If you have any questions, comments, or concerns regarding this Privacy Policy or our privacy practices, please contact us at Contact us page.
Information We Collect:
Personal Information: When you place an order or create an account with us, we may collect certain personal information such as your name, email address, shipping address, and payment details. This information is necessary to process your orders and ensure a smooth shopping experience.
Communication Data: We may collect information that you provide to us when you communicate with our customer support team, including email exchanges, chat logs, and other correspondence. This information helps us address your inquiries, provide support, and improve our services.
Website Usage Information: We collect non-personal information automatically as you navigate through our website. This includes your IP address, browser type, device information, and browsing patterns. We may use cookies, web beacons, and similar technologies to gather this data and enhance your browsing experience.
Information Security:
We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use industry-standard security protocols and safeguards to ensure the confidentiality and integrity of your data.
Data Retention:
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Changes to this Privacy Policy:
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective upon posting the revised policy on our website. We encourage you to review this Privacy Policy periodically for any updates.